Customer Satisfaction Guarantee
What is the Customer Satisfaction Guarantee?
We guarantee your satisfaction, which is backed by our 100% money back guarantee. If you are not completely satisfied, we will either provide a replacement if size is the issue or a full refund. Please contact us and we will gladly take care of you at zero hassle to you.
How do I get in contact with the Customer Satisfaction Team?
We’re happy to help you. Contact our Customer Satisfaction Team by sending an email to team@tieronecompression.com or (754) 307-0637 from 9:00 am to 4:00 pm except weekends and holidays.
I lost a sock. Can I get a replacement?
Yes. Buy a new pair with a 50% discount. Contact our Customer Satisfaction Team for the discount by sending an email to team@tieronecompression.com.
What do I do if my order arrives damaged or with quality issues?
Please send an email to team@tieronecompression.com with your order number and a written explanation of the issue. Sending us a photograph will be helpful. One of our representatives will assist you as quickly as possible. TierOne will pay for return shipping if damage or defect was incurred from the manufacturer.