Refund And Returns Policy

Guarantee Policy

You are our number one priority. We guarantee your satisfaction, which is backed by our 100% money back guarantee. If our products do not fit as hoped or if you need a different size, please contact us and we will gladly take care of you at zero hassle to you.

Our refund and returns policy lasts 30 days.

To be eligible for a return, your item must be received at our returns address, we do appreciate it if you can return in the original container so that the sock can be redistributed to a charity.To complete your return contact team@tierconecompression.com and provide the name and order number for the purchased item.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please call us at (754) 307-0637.

Sale items

Sale items will be refunded at the sales price paid by purchaser.

 

Exchanges

We only replace items if they are defective or damaged. To request more information or for fitting issues, send us an email at team@tieronecompression.com and upon email confirmation of approved exchange please send your item to:

Shipping returns 

To return your product, you should mail your product to:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Need help?

Contact us at team@tieronecompression.com for questions related to refunds and returns.num,ber