Shipping and Payment
How much does shipping cost?
Retail customers enjoy free standard shipping that generally takes 5-8 business days for delivery within the United States provided the item is in stock. Contact us by phone (754) 307-0637, or by email for quote at team@tieronecompression.com. Please check costs for faster shipping options at the checkout page. Wholesale purchasers pay the full shipping cost. Please email us at team@tieronecompression.com.
How do I track my order?
When your order is shipped you will receive a shipping confirmation email that includes a tracking link. Click the link to check your order’s shipping status. You can also contact us at team@tieronecompression.com and we’ll be happy to assist you.
Do you ship internationally?
We currently ship internationally to Canada, Mexico, and the UK.
My order was marked as delivered, but I didn't receive it.
Contact us at team@tieronecompression.com as soon as possible. Include your order number and we will investigate and get back to you by the next business day.
When will my shipment be delivered?
Orders placed before 2PM EST will ship the same day and all other orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday, Sunday, or national holidays. We cannot guarantee when an order will arrive once it has left our facility. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. Once the package leaves our facility, it is up to the shipper’s schedule to deliver your order. Generally, once a product is shipped, it takes 5-8 business days for delivery to destinations within the United States. Click on your order’s shipment tracking link to get the latest status of your shipment. You can find the shipment tracking link in the order shipment confirmation email we sent to you and in your TierOne account.
Is my online payment secure?
TierOne uses industry standard encryption technology that ensures your payment experience and personal information are safe and secure. When you make a purchase from TierOne, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s) and provide email correspondence. We will never sell your information to any third party.